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Out-of-hours GP services are changing

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  • GP practices across

    Dr Irlam & Partner - Central Surgery

    North Shoebury Surgery

    The Thorpe Bay Surgery

    Shaftesbury Avenue Surgery

    Drs Kumar & Sinha, Shoebury Health Centre

    Dr Palacin, Shoebury Health Centre

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    Primary Care Networks are working together to provide the right services for you at a convenient time. We’ve listened to feedback from people in our local area. We are making changes to our out-of-hours appointments. We want to deliver better services for you.

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    The new way of delivering out-of-hours appointments will give you:

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    • Access to more healthcare professionals. Professionals will deliver this new service. They include GPs, nurses, AP, HCA, and a pharmacist.

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    • ·More choice about the type of appointment you want. These include a mixture of in-person face-to-face appointments, as well as remote appointments. You can do these by telephone, video, or online.

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    • Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered. So, they will likely be available closer to your home.

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    Starting Saturday, October 1, 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays and from 9am to 5pm on Saturdays.

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    Clinical Commissioning Groups (CCGs) schedule out-of-hours appointments on behalf of many GP practices in a larger area. As of Saturday, October 1, 2022, Primary Care Networks (PCNs) now plan and deliver this.

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    An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, we will inform you of the location.

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    These appointments will not be available as walk-in appointments. You will need to book them in advance.

    To book an out-of-hours appointment, contact your regular GP practice as usual. They will tell you which appointments are available. They will also tell you which healthcare professional can help you.

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    If you need medical help now but it's not an emergency, you can also go to 111 online or call 111.

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