Patient Participation Group (PPG)

​​Southend East PCN along with our 5 GP practices:

Dr Irlam & Partners - Central Surgery

The Thorpe Bay Surgery and North Shoebury Surgery

Drs Kumar & Sinha, Shoebury Health Centre

Dr Palacin, Shoebury Health Centre

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The PPG is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG. The PPG aims to:

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• Develop a partnership with patients

• Discover what our patients think about the services we provide. Establish their priorities.

• Provide a platform to test and change future ideas and plans

• Improve patient care, quality, experience and safety

• Promote patient empowerment

• It provides evidence-based feedback to the practice about the services the practice offers. It works with the surgery to improve practice services.

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The PCN aims to support the surgeries existing PPGs by attending the meetings and being a part of the surgery group.